The Back Office for Dental Practices
24/7 Care - No More Missed Calls - Book Your Demo & Start Your 30-Day Free Trial!
Remote Support — Anytime, Anywhere
24/7 Admin Support for Your Dental Practice
Fully PHIPA & PIPEDA Compliant
Canadian-Trained Team, Ready To Support You
Work Smarter, Serve Better, and Grow Faster.
We are dedicated to helping dental clinics succeed through innovative communication and
automation tools. We believe every practice deserves customized solutions that improve
efficiency, strengthen patient relationships, and elevate the quality of care.
Mission:
At Dental Hub Solutions, our mission is to empower dental clinics with the tools they need to excel. We believe every practice deserves tailored solutions that enhance efficiency and patient care.
You Focus on Patients, We Handle Admin
With Dental Hub Solutions, you can focus on patient care, while we take care of the administrative workload.
Our team is fully trained on leading dental software and integrates seamlessly with your existing systems.
Cost-Effective
We provide remote and flexible administrative solutions that integrate seamlessly with your team enhancing efficiency while keeping your operations PHIPA/PIPEDA compliant and
budget-friendly.
Your Trusted Back-Office Partner
At Dental Hub Solutions, we specialize in seamless back-office support designed exclusively for dental practices. From managing calls and appointment confirmations to chart auditing, client follow-ups, and AI-powered communication — we keep your operations running smoothly behind the scenes.
24/7 Virtual Assistance & Call Handling
Same-Day Support for Urgent Coverage
Flexible Scheduling & Customized Plans
Privacy-Focused Systems with Clear Reporting
We integrate effortlessly with your existing workflows, strengthening your team, boosting productivity, and ensuring every patient experience feels connected.
Affordable Pricing for Every Dental Practice
Simple, transparent, and tailored to your practice. Our flexible plans integrate seamlessly with your existing systems and workflows — so your team gets the support it needs, exactly when it’s needed.
Setup Fee (One-Time)
Onboarding-$199
Get your practice up and running with seamless integration. Our one-time setup ensures your administrative support is ready to go, tailored to your workflows, and designed to make your team more efficient from day one.
💎Starter
Includes the essentials for smooth office operations: 100 minutes of back-office support (calls, voicemails, scheduling)
Overage: $1.50 per additional minute
Appointment confirmations & reminders
Client follow-ups via text/email
Message forwarding to your number/email
Call logs & performance reports
Access to an intuitive online portal to monitor activity and messages
Best for: Small practices or solo dentists needing basic overflow and after-hours support.
💼Professional
Everything in Starter, plus: 300 minutes of back-office support per month
Recall & reactivation reminders
Flexible scheduling & workflow support
Outstanding treatment reminders
Two-way patient texting & follow-ups
Integration with your existing CRM or systems
Full portal access for tracking calls, messages, and patient interactions
Overage: $0.75 per additional minute
Best for: Busy offices needing full-day administrative support with proactive patient communication.
🏆Elite Office
Everything in Professional, plus:
600 minutes of back-office support per month
Chart auditing & treatment plan tracking
Confirmations via text, call Automated updates for medical histories
Monthly analytics dashboard
Priority support & onboarding
Custom workflow optimization
Advanced portal features with reporting, alerts, and real-time updates
Overage: $1.00 per additional minute
Best for:Best for: Multi-provider clinics needing full-service administrative coverage and advanced operational support.
Optional Add-Ons
Advanced Recall Campaigns — $79/month
Automated, personalized text and email reminders for preventive care, follow-ups, and outstanding treatments. Boost patient retention and reduce no-shows effortlessly.
Custom Analytics & Reports — $49/month
Detailed insights into calls, appointments, patient flow, and office performance. Helps you make smarter decisions and optimize your workflows.
VIP Patient Communication Support — $99/month
Personalized outreach for high-priority or complex cases, ensuring VIP patients receive exceptional care and attention.
Chart Auditing & Compliance Review — $149/month
Monthly review of patient charts, treatment plans, and recalls to ensure accuracy, compliance,
and smooth office operations.
Dedicated Account Manager / Concierge Support — $199/month
Direct access to a team member for fast answers, personalized guidance, and priority support to
keep your practice running efficiently.
🚨 Same-Day Support — $249/day
Note: *Setup fees apply for the 30-day trial and Same-Day Emergency Support.
For unexpected staff absences or urgent coverage, our admin support team will seamlessly handle your phones, messages, scheduling, and other essential office tasks — keeping your practice running smoothly without disruption.
Your practice is always covered — day or night, weekends, and holidays. Our virtual admin
team answers calls, schedules appointments, responds to patient inquiries, takes messages,
and ensures urgent matters reach your staff promptly.
24/7 Answering with Booking
Escalation Paths for Urgency
Logs, Transcripts & Message Capture
Your practice is always covered — day or night, weekends, and holidays. Our virtual admin
team answers calls, schedules appointments, responds to patient inquiries, takes messages,
and ensures urgent matters reach your staff promptly.
Your AI Receptionist Works 24/7
Our virtual receptionist answers every call like a real human—day or night, weekends and holidays. It can schedule appointments, answer questions, take messages, and escalate urgent inquiries to your team.
Friendly. Professional. Always available. Always in a good mood.
24/7 answering with booking
Escalation paths for urgency
Logs, transcripts & message capture
Connected With Your Dental Tools
Dental Hub Solutions works seamlessly with the tools your practice already uses.
Scheduling, communication, billing, and automation — all under one system.
Reviews & Search
Social Media
Social Media
TikTok
Social Media
Messaging
B2B Presence
Email SMTP
Email Automation
Twilio
Voice & SMS
Stripe
Billing & Payments
QuickBooks
Accounting
Dentrix / Eaglesoft
Practice Software
Open API
Custom Integrations
What Our Clients Say
Real dental professionals share how our remote administrative support team transformed their
daily workflows, reduced stress, and helped them focus on providing exceptional patient care.
“Since partnering with Dental Hub Solutions, our front desk workload has dropped by half. The AI receptionist handles after-hours calls perfectly — patients think it’s a real person!”
SARA LEE
OFFICE MANAGER
“We used to lose calls daily during lunch hours. Now, every inquiry gets logged and followed up. The system even books appointments directly in our appointment calendar!”
DAVID SLUFF
REGIONAL MANAGER
“The transition was smooth and professional. Their team understood our software (Dentrix) and customized reminders exactly how we wanted. Outstanding service!”
ZAIDEN JOANS
COMMUNICATIONS
The recall and reactivation system is game-changing. We’ve reactivated dozens of inactive patients in the first month alone. Highly recommended.
Dr. Brandon Lee
ParkView Dental Clinic
“Finally, a support partner that gets dental operations. They handle scheduling, insurance messages, and even weekend coverage. It feels like having a 24/7 front desk.”
Dr. Sofia Martins
Downtown Dental Spa, Ottawa
“We were skeptical at first, but after seeing the reporting dashboard and AI call transcripts — we’re convinced. The data insights are incredible for management decisions.”
Dr. Ethan Brooks
Aurora Dental Care, Edmonton
Frequently Asked Questions (FAQ)
Can Dental Hub AI speak more than one language?
Yes! Dental Hub AI currently supports multiple languages, including English, Spanish, Portuguese, French, German, Italian, Russian, and more. We continue to expand our language library to serve diverse patient communities.
Will Dental Hub AI work with my current phone number?
Absolutely. Dental Hub AI can answer calls directly from your existing phone number—no need to change or update anything.
How is Dental Hub AI different from a virtual receptionist or call center?
Unlike human call centers—often overseas and limited by accent and availability—Dental Hub AI provides natural, human-like conversations 24/7. It integrates smoothly with your PMS, eliminating the need for manual follow-ups and reducing workload for your staff.
How is Dental Hub AI different from a human staff member?
Dental Hub AI handles routine front-desk tasks such as scheduling, FAQs, and patient inquiries 24/7. This reduces staff stress, improves patient communication, and helps your practice scale by managing high call volumes even when team members are unavailable.
Is Dental Hub AI available 24/7?
Yes! Dental Hub AI operates around the clock, ensuring your patients receive immediate support—day or night.
How does Dental Hub AI work?
Dental Hub AI functions as an advanced AI dental receptionist. It converses naturally with patients, understands their intent, and provides accurate responses based on your practice details—such as location, hours, appointment types, promotions, and emergency handling instructions.
How important is a fast response to patient calls?
Extremely important. Many new patients choose another provider if their calls are not answered quickly. Dental Hub AI prevents lost opportunities by responding instantly—every time.
Can Dental Hub AI transfer calls to my staff?
Yes! Dental Hub AI can seamlessly transfer calls to your team members when needed. This option is available in higher-tier plans.
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