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remote support
At Dental Hub Solutions, our mission is to empower dental clinics with the tools they need to excel. We believe that every practice deserves tailored solutions that enhance efficiency and patient care.
FULLY TRAINED
With Dental Hub Solutions, you can
focus on patient care, while we take care of the administrative workload.
Our team is fully trained on leading
dental software (Dentrix, Tracker,
Cleardent, AbelDent, etc.) and
integrates seamlessly with your
existing systems.
COST EFFECTIVE
Instead of going through the
challenges of hiring and training new
staff, we provide remote and flexible
administrative solutions that are cost effective, PHIPA/PIPEDA compliant,
and tailored to dental offices.
Administrative Support Services
We help dental clinics run efficiently with reliable administrative support tailored to your needs. Our services ensure smooth patient communication and accurate scheduling.
Full or Part-Time Coverage
Running a dental office is demanding, from patient scheduling to billing, recalls, and treatment coordination, the details can quickly pile up. That’s where we come in. Our Administrative Coverage gives your practice the reliable support it needs to stay efficient, professional, and stress-free.
- Full or Part-Time Coverage
Perfect for those busy and short staffed days. Forward your phones to us and we will handle the rest.
Same-Day Emergency Admin Support - Flat Daily Rate
When your clinic needs help fast, Dental Hub Solutions has you covered. Our Same-Day Emergency Coverage service provides immediate administrative and office support, ensuring your practice continues to run smoothly without disruptions.
Management
“Expert office management solutions designed to streamline operations and support your dental team.”
Office Managment
Our Office Management Package provides comprehensive administrative support designed to keep your dental practice operating at its best. We manage the essential day-to-day tasks that ensure your office runs smoothly and efficiently, allowing you to concentrate fully on patient care.
With this package, you gain a trusted partner dedicated to the smooth operation of your practice — helping you deliver exceptional care without administrative distractions.
Treatment Co-ordinating
“We guide patients through their treatment and insurance, schedule follow-ups, and ensure they feel supported every step of the way.”
Treatment Coordination
We help your patients fully understand their treatment plans and feel confident moving forward with care. From reviewing treatment options and answering patient questions to scheduling follow-ups and ensuring financial clarity, our treatment coordination service bridges the gap between the dentist and the patient.
virtual oral hygiene instructions
Personalized oral care guidance delivered virtually, designed to help patients improve and maintain their oral health between visits.
OHI
Benefits:
- Strengthens patient compliance and outcomes.
- Saves chair time for clinicians.
- Improves long-term treatment success for ortho, perio, and high-caries patients.
- Delivered virtually for convenience and accessibility.
Who it’s for:
- Orthodontic clients – navigating hygiene challenges with braces or aligners.
- Periodontal clients – managing gum health and preventing progression.
- High-risk patients – those with frequent decay or poor oral hygiene habits.
- New patients – as part of their comprehensive exam (NP COE).
- Recall appointments – to reinforce oral hygiene and prevent future issues.
What we provide:
- Customized, step-by-step home care instructions.
- Demonstrations using visual aids and product recommendations.
- Guidance on tools (floss threaders, interdental brushes, water flossers, etc.).
- Progress tracking and follow-up reminders.
Frequently Asked Questions (FAQ)
1. How do you access our dental office systems securely?
We use secure, encrypted connections and follow strict HIPAA and PIPEDA compliance protocols. Access is always approved by your office, and all activities are monitored and logged.
2. What dental software are you familiar with?
Our team is trained in major platforms including ABELDent, Dentrix, Tracker, ClearDent, RecallMax, and Power Practice. We also adapt quickly to new systems.
3. Will my patient data stay private?
Yes. Patient confidentiality is our top priority. All staff sign confidentiality agreements and are trained in privacy compliance before working with any office.
4. How do remote administrators communicate with our team?
We integrate seamlessly using email, secure messaging apps, Zoom/Teams meetings, and phone systems. We act as an extension of your team, not an outsider.
5. What if my office needs last-minute or emergency coverage?
We offer same-day emergency admin support at a flat daily rate, ensuring your office doesn’t experience workflow disruptions when staff are absent.
6. How do your fees compare to hiring in-office staff?
We save offices 25–40% in overhead costs by eliminating payroll taxes, benefits, vacation pay, and office space requirements, while still providing highly skilled administrative support.
7. What if we only need help for a few hours a week?
We offer flexible packages: hourly, half-day, full-day, or monthly subscriptions — so you only pay for what you need.
8. Do you provide training for our team?
Yes. We can train your staff on software use, compliance, and patient communication workflows, ensuring smooth transitions and efficiency.
9. Do you provide clinical services too?
We focus on non-clinical administrative support (recalls, billing, scheduling, insurance breakdowns, treatment coordination). However, we also offer virtual OHI (Oral Hygiene Instruction) for patients, and instrument sharpening services for hygiene teams.
10. What happens during the first consultation?
We conduct a needs assessment: reviewing your workflows, pain points, and goals. Then we recommend the right package or build a customized solution for your practice.
